Selecting a marketing research firm is not often an easy choice. You must find a company that has the experience and the resources you need to do the job right and do it right the first time. It must also be a company with a reputation for delivering what it promises like meeting deadlines and staying within budget. Finally it must be a company that sweats the details so that you don't have to.
We are about to simplify that choice.
We are Graham & Associates, a company that has been managing comprehensive marketing research projects for over 30 years. That's a pretty strong clue that we have the know how. But what really makes us different is a level of customer service we don't believe you'll find with any other marketing research companies in North America. It is what drives us. It is our passion. And according to our thousands of clients, it is what keeps them coming back time after time. Would you take a moment to look over the list of services we provide? When it's time to select a marketing research company, we invite you to phone us. We'll give you a quote and a timeline for implementing your project within 60 minutes.
You can't be in business for four decades and not have learned a thing or two about client expectations. With the comprehensive list of services we offer -- some people might call them the "little things" -- we have raised the bar when it comes to customer service. For example, we provide home-cooked meals to our customers and their clients when they work with us. Just imagine traveling to a city on a research trip with a group of your clients and having a cooked-to-order meal waiting on you. We assign a point person to handle the details of your research project. Our clients tell us that is important because they don't want to deal with several different people in a research company, like they normally would have to do. We also keep you informed as your project progresses by providing daily status reports. What's the bottom line? Some research firms may tell you: "Sorry. That can't be done." Our approach and attitude couldn't be more different. At Graham & Associates, what you will hear is, "Yes. We can make that happen."